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Privacy Policy – Essex Web Hosts

Your privacy matters to us. This Privacy Policy outlines what data we collect, how we use it, your rights, and how we protect your information.

1. Information We Collect

1.1

We collect personal data such as your name, email address, and IP address when you sign up for services, submit forms, or subscribe to our newsletter.

1.2

We also use cookies and tracking pixels to understand website usage, newsletter engagement (opens/clicks), and improve user experience.

2. How We Use Your Data

2.1

We use your data to provide services, send communications, improve our website, and deliver relevant updates or promotions.

2.2

We do not sell your data. Your information is shared only with trusted third parties (like email service providers) to help deliver our services.

3. Legal Basis for Processing

We collect and process your data only when we have a legal basis, such as your consent (e.g., signing up for our newsletter) or a contractual need (e.g., to fulfill your hosting service).

4. Your Rights (GDPR)

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also request a copy of the data we hold about you.

Right to Access & Erasure

4.1

You have the right to request access to any personal data we hold about you, including how and why we use it.

4.2

You also have the right to request the correction or deletion of your data (“right to be forgotten”) at any time. To exercise these rights, please email us at [email protected] with your request.

4.3

We will respond to all requests within 30 days, as required under applicable data protection laws.

To exercise these rights, please email [email protected].

5. Newsletter & Email Tracking

We may track email opens and link clicks to improve our communications. You can opt out anytime by clicking the "unsubscribe" link at the bottom of any email.

6. Retention

We retain your personal data for as long as necessary to provide services or until you withdraw consent. Data related to newsletter subscriptions will be deleted upon unsubscribing.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorized access, alteration, or disclosure.

8. Contact Us

If you have any questions about this policy or your personal data, please contact us at [email protected].

This page was updated on 1st June 2025 and replaces all previous versions.

We use cookies to improve your experience. By using our site, you agree to our cookie policy. Read our Privacy Policy.