Fixing the Your IP address has changed Error in cPanel If you're seeing a message in cPanel that says “Your IP address has changed. Please log in again.”, don’t panic — it’s actually more common than you think. This error can feel a bit confusing, especially if you're new to web hosting. But don't worry — in true Essex Web Hosts fashion, we’re here to walk you through it in plain English, step by step. By the end of this guide, you'll know exactly what it means, why it happens, and how to solve it quickly. Step 1. Understand the causecPanel sessions are tied to your IP address for security reasons. If your internet connection changes IPs mid-session — for example, you're on a mobile network, VPN, or your ISP rotates addresses — cPanel will log you out and display this error. 2. Simply log back inThe quickest fix is to go back to your Essex Web Hosts client area and re-launch cPanel. Most of the time, this resolves it immediately. 3. Turn off VPNs (if you're using one)If you're on a VPN or proxy, try turning it off. These tools change your IP address constantly, which can trigger the error repeatedly. 4. Switch to a more stable internet connectionIf you're on mobile data or public Wi-Fi, try connecting via a stable home or office broadband network. It keeps your IP consistent during your session. 5. Contact Essex Web HostsIf you're still having trouble, our support team can help. Just open a support ticket and let us know. We’ll investigate if there’s anything odd on the server side. Still Stuck? Contact Our Support Team